CEO REPORT

November 2018
CARF
On August 27, 28, & 29, 2018, Arkay went through the vigorous process of CARF Accreditation. We go through this process every 3 years. It is required to have accreditation in order to work with the various Mental Health Authorities. I am deeply grateful to our Board & Staff for all the effort shown just to make this company succeed. The organization has received a score of 98.6 in its accreditation process. This is an extremely high score. This is great benchmark for Arkay’s future.

Detroit Wayne Mental Health Authority (DWMHA) Panelization Process
As some of you know, we have been going through a rigorous, vetting process under DWMHA for Panelization. Much paperwork involved. Anyhow, On August 29, 2018, we received our official 2 year Panelization Provider Certificate from DWMHA. We were officially panelized for:
1. Supported Employment
2. Skill Building Also, Arkay was panelized for 4 additional services beginning October 1, 2018 as follows:
1. Community Living Supports 2. Supports Coordination
3. Respite Care, & 4. Transportation.
I/DD Provider Survey
The recent Provider Survey on Self-directed Services and Supports investigated how providers are currently supporting adults to lead self-directed lives, and the barriers and catalysts to such supports. Responses from 475 professionals working at all levels of service provider agencies across the nation point to agency, community, and systemic factors that are hindering and helping the process of providing self-directed supports. Key findings include:

Top 3 Barriers to Providing Self-Directed Services and Supports:
1. State policies, regulations, funding and service definitions
2. Federal policies, regulations, funding and service definitions
3. Family attitudes, knowledge and involvement

Top 3 Facilitators to Providing Self-Directed Services and Supports:
1. People who receive support—their attitudes, ability and opportunity
2. Provider agency leadership or staff attitudes, beliefs and skills
3. Provider agency policies, structures and practices

Participants were asked, “If you had a magic wand and could fix ONE factor instantly, which would you fix?” Their top three answers were:
1. State policies, regulations, funding and service definitions
2. Federal policies, regulations, funding and service definitions
3. Community systems, opportunities and attitudes

Happy Thanksgiving & Best Regards, Kevin McGuckin

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